Terms & Conditions

USE OF THE WEBSITE

Welcome to the UNBOUND.AE website (“Website”). By entering our Website, you agree to these terms and conditions (the “Terms”). Please review these carefully prior to making any purchases. By using this Website you agree to with these Terms.

UNBOUND.AE is an online service for the purpose of the sale of clothing items (“Product”).

In order to be able to make purchases through the Website, you will be requested to register. The information sought will allow UNBOUND.AE to handle your transaction efficiently and effectively.

As payment will be made online/cash on delivery (COD), it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer data to any third parties and all customer data is held on a secure server. For more details about Privacy at UNBOUND.AE, please read our Privacy Policy.

By making an offer to purchase merchandise, you authorise UNBOUND.AE to perform credit checks and to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your payment card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your payment card, to obtain an initial payment card I.D.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

UNBOUND.AE may use the information you provide to conduct suitable anti-fraud reviews, the agency involved may keep a record of that information.

We reserve the right to restrict multiple quantities of a specific item being shipped to any one customer or postal address.

In case your personal information changes, please notify us by contacting Customer Care on the following email address support@unbound.ae

UNBOUND.AE may modify these Terms at our sole discretion. If you do not agree to the changes to these Terms, you should stop using this Website. By using this Website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order, unless we are required to make the change by law.

SHOPPING AT UNBOUND.AE

When you make a purchase through the Website, you are offering to buy Product(s) for the price stated, subject to these Terms. All orders are subject to acceptance and availability.

PAYMENT

UNBOUND.AE offers customers various payment methods including cash on delivery, payment through credit card and debit card.

RETURNS AND EXCHANGES

If a customer is not happy with their purchase they may obtain an exchange within 14 calendar days of receipt of the goods.

CONTENT

UNBOUND.AE “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. UNBOUND.AE tries to ensure that the information on this Website is accurate and complete. UNBOUND.AE does not promise that UNBOUND.AE Content is accurate or error-free. UNBOUND.AE does not promise that the functional aspects of the Website or UNBOUND.AE Content will be error free or that this Website, UNBOUND.AE Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

By posting on any of our social media channels you agree to be solely responsible for the content of all information you contribute. You also grant to UNBOUND.AE the right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to 72 hours to be displayed but UNBOUND.AE does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please email support@unbound.ae.

UNBOUND.AE reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public; information you consider confidential should not be posted to this site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To quickly process your transactions.
To send periodic emails regarding your order or other products and services.

GENERAL

You acknowledge and agree that these Terms, together with UNBOUND.AE Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from UNBOUND.AE, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by UNBOUND.AE shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

UNBOUND.AE reserves the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

UNBOUND.AE reserves the right to refuse to supply Products to any person if they are in breach of any of the Terms of Use specified.

If you have any questions regarding these Terms, please send an email to support@unbound.ae.

GOVERNING LAW

Your use of this Website and any purchase by you of any Product from UNBOUND.AE shall be governed by U.A.E law and you hereby submit to the exclusive jurisdiction of the U.A.E. courts. Please check back frequently to see any updates or changes to our Privacy Policy.

MISCELLANEOUS

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).

CONTACTING US

Our Customer Care team is on-hand to answer questions about ordering, shipping, delivery, refunds, as well as receive general feedback about UNBOUND.AE. Please email us at support@unbound.ae.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).

CONTACTING US

Our Customer Care team is on-hand to answer questions about ordering, shipping, delivery, refunds, as well as receive general feedback about UNBOUND.AE. Please email us at support@unbound.ae.

 

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